Refund policy

Returns & Exchanges

Because Hunny Labs products are designed for personal and intimate use, all sales are final, including unopened and unused items.

We know choosing something new can come with questions, so we encourage you to review the product details, dimensions, materials, and care information before ordering. If there’s anything you’d like to know before purchasing, our team is always happy to help.

If Something Isn’t Right

We stand behind the quality of everything we make.

If your order arrives damaged, defective, or incorrect, please reach out to us within 7 days of delivery at care@hunnylabs.com with your order number, a brief description of the issue, and photos if applicable.

If there’s a product defect or fulfillment error, we’ll make it right with a replacement or refund, depending on the situation, at no cost to you.

Why We Have This Policy

Since our products are made for personal, intimate use, we want every Hunny customer to feel confident knowing their product is brand new and has never been returned or recirculated.

Thank you for understanding and for choosing Hunny.

Questions? We’re always happy to help at care@hunnylabs.com